Frequently Asked Questions
Where does ONA Deliver weed?
We do not have a physical location due to city regulations. We are strictly a cannabis delivery service in San Francisco, Marin County and the Greater Bay Area.
How Far Do You Deliver Cannabis?
ONA delivers all throughout Marin County, San Francisco, East Bay, Sonoma, Healdsburg, Novato, Mill Valley + Napa areas. Check out our locations page here.
What are the order minimums?
In Marin, the minimum order is $75. All other areas are based on zip code and we will let you know the final price at checkout.
How Do I Pay?
We take cash or checks. Contact us before or after placing your order for additional payment methods.
Can I Tip Drivers?
Yes! Our cannabis delivery drivers keep all tips and they are greatly appreciated!
Can I cancel an order?
Yes, you may cancel an order at any time if you wish. Feel free to contact us!
Do I need a medical card?
You no longer need a medical card, as long as you’re over the age of 21.
Can I return Items?
If you have a damaged or defective product, we will gladly take it back. We value customer experience and want all our customers to feel appreciated! Visit our contact page to speak to a cannabis concierge.
How much can I buy?
For adult recreational use, you can purchase 1 ounce (28.5g) of cannabis flower and 8 grams (8,000mg) of concentrates, and 28000mg of cannabis edibles.
Why do I need to upload my driver’s license?
We are required by State and Local government to collect your personal ID before we can complete the purchase. Your information is private and secure!
Why is the cannabis tax so high in Marin County and San Francisco?
Whether you're a recreational user or a medical user with a third-party recommendation, you'll need to pay both your city's sales tax and a California cannabis excise tax. These taxes, which will be computed at checkout, are necessary costs for legal and compliant operations within the California cannabis industry.
However, individuals possessing a medical recommendation issued by the state will not be subject to sales tax, though they must still pay the cannabis tax. If you frequently use cannabis for medical purposes, obtaining a state-issued recommendation might be beneficial.
Can You Overdose on Cannabis?
A fatal overdose from cannabis alone has not been documented in clinical literature. However, consuming too much — particularly through edibles — can produce a highly uncomfortable experience.
**Signs of consuming too much cannabis:**
- Rapid heart rate
- Intense anxiety or panic
- Nausea or vomiting
- Confusion or disorientation
- Extreme sedation
This is sometimes called "greening out." It is temporary and not life-threatening, but it can be distressing.
**What to do:**
- Move to a calm, safe environment
- Drink water
- Eat something
- Lie down if dizzy
- Wait — effects will pass
The primary risk factors are edibles (due to delayed onset leading to overconsumption) and high-potency products consumed by inexperienced users.
Starting with low doses and waiting before consuming more is the most effective preventive measure.
**Sources:**
1. Healthline — [Can You Overdose on Marijuana?](https://www.healthline.com/health/can-you-overdose-on-marijuana)
2. Reddit — r/trees (community posts on overconsumption and recovery)
3. NIDA — [Cannabis (Marijuana) DrugFacts](https://nida.nih.gov/publications/drugfacts/cannabis-marijuana)
What Is the Difference Between THC and CBD
THC and CBD are both cannabinoids — chemical compounds found in the cannabis plant, but they behave very differently in the body. THC (tetrahydrocannabinol):
- Psychoactive — produces the "high"
- Binds directly to CB1 receptors in the brain
- Responsible for euphoria, altered perception, and appetite stimulation
- Can cause anxiety or discomfort at high doses
CBD (cannabidiol): - Non-psychoactive
— does not produce a high
- Modulates the endocannabinoid system without direct CB1 binding
- Associated with a sense of calm without intoxication
- Often used in wellness contexts.
Many cannabis products contain both THC and CBD. The ratio between them significantly shapes the overall experience. Higher CBD content can moderate the intensity of THC effects, making combination products a common recommendation for new users seeking a gentler experience.
Sources:
1. Project CBD — [CBD vs. THC](https://projectcbd.org/what-is-cbd/cbd-vs-thc/)
2. Reddit — r/CBD and r/cannabis (user comparisons of THC vs. CBD products)
3. Leafly — [CBD vs. THC: What's the difference?](https://www.leafly.com/news/cannabis-101/cbd-vs-thc)
How Long Does a Cannabis High Last?
Duration depends primarily on how cannabis is consumed.
Inhaled (flower or vape):
- Onset: 2–10 minutes
- Peak: 30 minutes to 1 hour
- Duration: 1–3 hours total
Edibles:
- Onset: 30 minutes to 2 hours
- Peak: 2–4 hours - Duration: 4–8 hours, sometimes longer
Factors that affect duration:
- Dose: higher THC content extends effects
- Tolerance: regular users process cannabis faster
- Metabolism: individual body chemistry plays a significant role
- Consumption method: edibles last significantly longer than inhaled forms
- Hydration and food intake
For new users, edibles carry the highest risk of overconsumption due to delayed onset. Many people consume more before the first dose takes effect. Start low, wait long.
Sources:
1. Healthline — [How Long Does a Marijuana High Last?](https://www.healthline.com/health/how-long-does-a-marijuana-high-last)
2. Reddit — r/cannabis (community duration reports across methods) 3. NIDA — [Cannabis (Marijuana) DrugFacts](https://nida.nih.gov/publications/drugfacts/cannabis-marijuana)
What Does a Sativa High Feel Like?
Sativa strains are typically associated with a more mentally active experience. Users commonly describe feeling more alert, talkative, and creatively engaged compared to other cannabis types. The experience tends to be felt more in the head than the body. For most people, a sativa experience may include: - Elevated mood - Increased focus or idea generation - A sense of energy or motivation - Heightened sensory awareness Because sativa effects tend to be more stimulating, they're often chosen for daytime use — paired with a creative project, a walk, or a social gathering rather than winding down for the night. Effects vary based on individual body chemistry, tolerance, consumption method, and dosage. First-time users should start with a low dose regardless of strain type. **ONA Note:** We carry a curated selection of sativa strains delivered directly to Marin County and the broader Bay Area. Not sure where to start? Our delivery team can help guide your first order. Sources: 1. Leafly — [Sativa strains: effects, benefits, and more](https://www.leafly.com/news/strains-products/sativa-strains) 2. Reddit — r/absentratio, r/treedibles, r/cannabis (community experience threads on sativa effects) 3. California Department of Cannabis Control — [Consumer Information](https://cannabis.ca.gov/consumers/)
What Should I Expect the First Time I Use Cannabis?
First-time cannabis experiences vary widely. There's no single universal response — some people feel significant effects immediately, others feel very little their first time.
Common experiences include:
- Relaxation or a sense of calm
- Heightened sensory perception (food, music, and visuals may feel more vivid)
- Altered sense of time
- Increased appetite
- Mild anxiety or discomfort if too much is consumed
The most important variable is dose. Cannabis affects everyone differently based on body weight, metabolism, prior exposure, and consumption method.
For first-timers:
- Start with the lowest available dose
- Wait at least 90 minutes before consuming more, especially with edibles
- Choose a comfortable, familiar environment
- Have water and a snack available
- Avoid mixing with alcohol
If discomfort occurs, the best response is to stay calm, sit or lie down, drink water, and wait. Effects are temporary.
Sources:
1. Healthline — First time smoking weed? Here’s what to expect
2. Reddit — r/trees
3. California Department of Cannabis Control — Consumer Safety
How Is Cannabis Delivery Different from Going to a Dispensary?
Cannabis delivery and dispensary shopping are both legal in California, but the experience is meaningfully different.
**Dispensary:** - In-person browsing with staff guidance - Immediate product access - Requires travel to a physical location - Can feel clinical or overwhelming for new users
**Cannabis Delivery:** - Order from home via website or phone - Products arrive directly to your door - More private — no public-facing interaction - Easier to research products before ordering - Time and schedule flexibility For new users, delivery removes several friction points: the unfamiliarity of a dispensary environment, the pressure of deciding in person, and the logistics of travel. It also allows time to research products in advance. ONA is a delivery-only cannabis service based in Marin County, serving the Bay Area. Orders are placed directly through our platform and delivered discreetly to your location. California law requires that all deliveries be made to adults 21 and over with valid ID verification. ---
**Sources:**
1. Reddit — r/cannabis (community discussions on delivery vs. in-store)
2. California Department of Cannabis Control — [Retail License Types](https://www.cannabis.ca.gov/applicants/license-types/retail-license-types/)
What Is the Gentlest Way to Try Cannabis for the First Time?
If the goal is a controlled, low-intensity first experience, the method and product matter as much as the mindset.
The gentlest approach:
1. Choose a CBD-dominant product with a small amount of THC (e.g., a 20:1 CBD:THC ratio). This provides the entourage effect without strong psychoactive intensity.
2. Start with a low-dose edible — 2.5mg THC or less. Effects take longer to onset but are consistent and controllable once you know your dose.
3. Set and setting matter. Choose a comfortable, private space. Have water and a light snack. Avoid high-stimulation environments for a first experience.
4. Don't combine with alcohol. Alcohol significantly amplifies THC effects and increases the chance of discomfort.
5. Have no obligations for 4–6 hours. Even a gentle experience is better enjoyed without time pressure. ONA delivers to Marin County and the Bay Area with products specifically suited for first-time and low-tolerance users.
Sources:
1. GoodRX— [What’s the Safest Way to Smoke Weed? 8 Tips to Reduce the Risks, According to Experts](https://www.goodrx.com/health-topic/cannabis/safe-and-healthy-marijuana-use)
2. Reddit — r/trees (first-time use guides and community recommendations) 3. California Department of Cannabis Control — [Consumer Safety](https://cannabis.ca.gov/consumers/)
Can I Use Cannabis If I Take Prescription Medications?
This is one of the most important questions a new cannabis user can ask, and it requires an honest answer: cannabis can interact with certain prescription medications.
Known interaction categories: - Blood thinners (e.g., warfarin): Cannabis may increase blood-thinning effects - Sedatives and sleep aids: Combined sedation may be stronger than expected.
Heart medications: THC's effect on heart rate may compound existing cardiovascular conditions.
Antidepressants and antipsychotics: Interactions are not fully understood and vary by medication. The mechanism behind many interactions is the cytochrome P450 enzyme system in the liver — the same pathway responsible for metabolizing many common drugs. Cannabis can inhibit or accelerate this process.
The recommendation is consistent: Speak with a prescribing physician before adding cannabis to any medication regimen. This is not a reason to avoid cannabis entirely — it is a reason to approach it informed. ---
Sources:
1. National Library of Medicine — [Clinical Relevance of Drug Interactions with Cannabis: A Systematic Review]
(https://pmc.ncbi.nlm.nih.gov/articles/PMC8911401/)
2. Reddit — r/eldertrees (community discussions on medications and cannabis)
3. Penn Medicine — [Cannabinoid Drug-Drug Interactions?](https://sites.psu.edu/cannabinoid/)
What Is Microdosing Cannabis?
Microdosing means consuming cannabis in amounts small enough to produce subtle effects without significant intoxication. The goal is functional benefit — mild relaxation, mood lift, or creative ease — without impairment.
Typical microdose range:
- 1mg–5mg THC per session
- Often taken 1–3 times per day depending on desired effect
Why people microdose:
- Maintain daily function while managing stress or discomfort
- Avoid the intensity of a full psychoactive experience
- Build tolerance awareness before increasing dose - Explore cannabis with minimal risk of overconsumption
- Microdosing is particularly common among first-time users, older adults, and professionals who want the benefits of cannabis without compromising clarity or productivity.
Products designed for microdosing include low-dose edibles (2.5mg tablets), low-THC tinctures, and one-to-two puff vape sessions from low-potency flower.
Sources:
1. Leafly — [What Is Microdosing Cannabis?](https://www.leafly.com/news/health/what-is-microdosing-cannabis)
2. Reddit — r/microdosing (community experiences and protocols)
3. Project CBD — [Microdosing Cannabis](https://projectcbd.org/what-is-cbd/cbd-dosage/)
Is Cannabis Safe for Older Adults?
Cannabis use among adults over 60 is one of the fastest-growing segments in the legal cannabis market. Safety is a legitimate concern, and the answer is nuanced.
Considerations specific to older adults:
- Medication interactions: Cannabis — particularly THC — can interact with blood thinners, heart medications, and sedatives. Consult a physician before use if taking prescription medications.
- Cardiovascular sensitivity: THC temporarily increases heart rate. Those with cardiovascular conditions should approach with caution.
- Balance and coordination: Cannabis can impair balance. Fall risk is a real consideration.
-Cognitive sensitivity: Older adults may be more sensitive to THC's psychoactive effects. Lower doses are strongly recommended. CBD-dominant products with minimal THC are often the starting point recommended for older adults new to cannabis. Cannabis is legal in California for adults 21 and over. It is not a substitute for medical advice or treatment.
Sources:
1. AARP — [What Older Adults Should Know About Marijuana](https://www.aarp.org/health/drugs-supplements/cannabis-use-in-older-adults/)
2. Reddit — r/eldertrees (community dedicated to cannabis users 50+)
3. California Department of Cannabis Control — [Consumer Resources](https://cannabis.ca.gov/consumers/)
How Do I Know What Dose to Start With?
Dosing cannabis correctly is the single most important variable for a positive first experience. The right starting dose depends on the consumption method.
- Inhaled (flower or vape): - Take one small inhale - Wait 15 minutes - Assess before taking more
- Edibles: - Start at 2.5mg–5mg THC - Wait a full 90–120 minutes before considering more - Do not redose because you "don't feel anything yet" — edibles have delayed onset
- General principles: - Lower THC percentage = more room for error - Higher CBD content = more moderate experience - Your body weight, metabolism, and prior cannabis experience all affect response - There is no universal correct dose The cannabis industry standard starting recommendation is 5mg THC for new users. Many experienced practitioners suggest starting even lower — at 2.5mg — especially for older adults or those with sensitivity to THC.
Sources:
1. Leafly — [Cannabis Dosing Guide for Beginners](https://www.leafly.com/news/health/a-physicians-perspective-on-optimal-cannabis-dosing)
2. Reddit — r/treedibles (community dosing experiences with edibles)
3. California Department of Cannabis Control — [Consumer Information](https://cannabis.ca.gov/consumers/)